Effective Date: September 24, 2026
Welcome to the website of MaidIT Cleaning Services (“MaidIT Cleaning Services,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website and the cleaning services we provide.
By accessing our website, requesting an estimate, scheduling a service, or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Our Services
MaidIT Cleaning Services provides professional cleaning services for residential and commercial customers.
Our services may include, but are not limited to:
- Residential house cleaning
- Apartment cleaning
- Move-in and move-out cleaning
- Turnover cleaning
- Short-term rental cleaning
- Janitorial services
- Apartment and property-management cleaning
- Office cleaning
- Deep cleaning
- Carpet cleaning
- Floor cleaning and waxing
- Power washing
- Other cleaning and property-maintenance services as agreed upon with the customer
Services, pricing, frequency, and scope of work may vary depending on the property, condition of the premises, requested services, and other factors.
2. Estimates and Pricing
Any estimate or quote provided by MaidIT Cleaning Services is based on the information available to us at the time the estimate is prepared.
The final price may vary if:
- The actual condition of the property differs substantially from the information provided
- Additional areas or services are requested
- The property requires substantially more time or labor than originally anticipated
- Excessive dirt, debris, clutter, pet hair, stains, or other conditions require additional work
- The scope of work changes after the estimate is provided
We will make reasonable efforts to communicate any significant pricing changes before performing additional work whenever practical.
3. Scheduling and Appointments
Customers are responsible for providing accurate information regarding the property, requested services, and preferred appointment time.
Appointments are subject to availability.
We may need to adjust an appointment due to circumstances including staffing issues, emergencies, severe weather, equipment problems, or other circumstances outside our reasonable control.
We will make reasonable efforts to notify customers of significant scheduling changes.
4. Access to the Property
Customers are responsible for providing MaidIT Cleaning Services with reasonable and lawful access to the property at the scheduled service time.
Customers may provide access through:
- A customer or authorized representative
- A key
- A lockbox
- An access code
- Building or property-management access
Customers are responsible for ensuring that any access information provided to us is accurate and permits our employees or authorized contractors to enter the property.
MaidIT Cleaning Services is not responsible for delays or missed services caused by our inability to access the property.
5. Customer Responsibilities
Customers agree to:
- Provide accurate information about the property and requested services
- Identify areas requiring special attention
- Secure cash, jewelry, confidential documents, medications, firearms, and other valuable or sensitive items
- Inform us of known hazards or unusual conditions
- Provide reasonable access to areas included in the agreed scope of work
- Keep pets secured when necessary for the safety of our cleaning personnel
- Notify us of any relevant building rules or restrictions
Customers should remove or secure fragile, valuable, or irreplaceable items before cleaning.
6. Condition of the Property
MaidIT Cleaning Services will make reasonable efforts to provide professional cleaning services according to the agreed scope of work.
However, certain stains, damage, discoloration, odors, buildup, mold, mildew, hard-water deposits, permanent marks, or other conditions may not be completely removable through standard cleaning procedures.
We do not guarantee that every stain, mark, odor, or condition will be completely removed.
Additional services may be recommended when a property requires specialized treatment.
7. Pre-Existing Damage
MaidIT Cleaning Services is not responsible for damage that existed