Effective Date: September 24, 2026
MaidIT Cleaning Services (“MaidIT Cleaning Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, requesting our cleaning services, or communicating with us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information.
1. Information We Collect
We may collect information that you voluntarily provide to us when you:
- Submit a contact or quote request
- Request residential, commercial, janitorial, move-out, turnover, or other cleaning services
- Contact us by phone, email, text message, or through our website
- Schedule or inquire about a cleaning appointment
- Subscribe to communications or request information about our services
Depending on how you interact with us, information may include:
- Name
- Phone number
- Email address
- Property or service address
- Billing or payment information
- Type of cleaning service requested
- Preferred appointment date and time
- Information you provide about your property or cleaning needs
- Any other information you voluntarily submit to us
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics tools, or similar technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on our website
- Referring website
- General website usage information
We may use this information to understand how visitors use our website, improve website performance, and improve our services and marketing.
3. How We Use Your Information
MaidIT Cleaning Services may use the information we collect to:
- Respond to inquiries and requests for estimates
- Schedule and manage cleaning services
- Communicate with customers about appointments
- Provide requested services
- Process payments
- Send service-related communications
- Respond to questions or customer service requests
- Improve our website and services
- Understand customer needs and website usage
- Send promotional or marketing communications where permitted by law
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal obligations
4. How We Share Information
We do not sell your personal information.
We may share information when reasonably necessary to operate our business, provide services, or comply with legal obligations.
For example, information may be shared with:
- Payment processors
- Website hosting and technology providers
- Scheduling or customer-management platforms
- Email, phone, or communication service providers
- Advertising or analytics providers
- Professional advisors or service providers working on our behalf
- Government authorities or law enforcement when legally required
Service providers that receive information from us may only use that information as necessary to provide services to us or as otherwise permitted by law.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and measure advertising or marketing performance.
You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.
If our website uses third-party advertising, analytics, or tracking services, those providers may collect information about your activity on our website in accordance with their own privacy policies.
6. Communications and Text Messages
If you provide your phone number, we may use it to contact you regarding requested services, appointments, estimates, questions, or other business-related communications.
If you separately consent to receive marketing text messages, you may opt out at any time by following the instructions provided in the message, such as replying STOP.
Message and data rates may apply depending on your mobile carrier and plan.
We will not require you to consent to marketing text messages as a condition of purchasing cleaning services.
7. Email Communications
If you provide your email address, we may use it to respond to your inquiry, provide estimates, communicate about scheduled services, or send other service-related information.
If you receive promotional emails from us, you may unsubscribe by using the unsubscribe instructions included in the email.
8. Payment Information
If you make a payment for our services, payment information may be processed by third-party payment providers.
We generally do not need to store complete credit or debit card information on our own systems. Payment providers may collect and process payment information according to their own privacy policies and security practices.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
10. Data Retention
We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, enforce agreements, and fulfill other legitimate business purposes.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
11. Third-Party Websites
Our website may contain links to third-party websites, including payment providers, social media platforms, review websites, scheduling services, or other websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.
12. Children’s Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.
13. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your information is collected or used
- Opt out of certain marketing communications
- Exercise other rights provided by applicable privacy laws
To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.
14. Maryland Residents
MaidIT Cleaning Services operates in Maryland and may provide services to customers in Maryland and surrounding areas.
If you are a Maryland resident, certain Maryland privacy laws may provide you with specific rights concerning your personal information. We will handle applicable requests in accordance with the privacy laws that apply to our business and your circumstances.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legal requirements.
When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
MaidIT Cleaning Services
Phone: 240-277-2123
Email: info@maidit-cleaning.com
We will make reasonable efforts to respond to privacy inquiries in a timely manner.
Last Updated: September 24, 2026
Effective Date: September 24, 2026
MaidIT Cleaning Services (“MaidIT Cleaning Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, requesting our cleaning services, or communicating with us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information.
1. Information We Collect
We may collect information that you voluntarily provide to us when you:
- Submit a contact or quote request
- Request residential, commercial, janitorial, move-out, turnover, or other cleaning services
- Contact us by phone, email, text message, or through our website
- Schedule or inquire about a cleaning appointment
- Subscribe to communications or request information about our services
Depending on how you interact with us, information may include:
- Name
- Phone number
- Email address
- Property or service address
- Billing or payment information
- Type of cleaning service requested
- Preferred appointment date and time
- Information you provide about your property or cleaning needs
- Any other information you voluntarily submit to us
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics tools, or similar technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on our website
- Referring website
- General website usage information
We may use this information to understand how visitors use our website, improve website performance, and improve our services and marketing.
3. How We Use Your Information
MaidIT Cleaning Services may use the information we collect to:
- Respond to inquiries and requests for estimates
- Schedule and manage cleaning services
- Communicate with customers about appointments
- Provide requested services
- Process payments
- Send service-related communications
- Respond to questions or customer service requests
- Improve our website and services
- Understand customer needs and website usage
- Send promotional or marketing communications where permitted by law
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal obligations
4. How We Share Information
We do not sell your personal information.
We may share information when reasonably necessary to operate our business, provide services, or comply with legal obligations.
For example, information may be shared with:
- Payment processors
- Website hosting and technology providers
- Scheduling or customer-management platforms
- Email, phone, or communication service providers
- Advertising or analytics providers
- Professional advisors or service providers working on our behalf
- Government authorities or law enforcement when legally required
Service providers that receive information from us may only use that information as necessary to provide services to us or as otherwise permitted by law.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and measure advertising or marketing performance.
You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.
If our website uses third-party advertising, analytics, or tracking services, those providers may collect information about your activity on our website in accordance with their own privacy policies.
6. Communications and Text Messages
If you provide your phone number, we may use it to contact you regarding requested services, appointments, estimates, questions, or other business-related communications.
If you separately consent to receive marketing text messages, you may opt out at any time by following the instructions provided in the message, such as replying STOP.
Message and data rates may apply depending on your mobile carrier and plan.
We will not require you to consent to marketing text messages as a condition of purchasing cleaning services.
7. Email Communications
If you provide your email address, we may use it to respond to your inquiry, provide estimates, communicate about scheduled services, or send other service-related information.
If you receive promotional emails from us, you may unsubscribe by using the unsubscribe instructions included in the email.
8. Payment Information
If you make a payment for our services, payment information may be processed by third-party payment providers.
We generally do not need to store complete credit or debit card information on our own systems. Payment providers may collect and process payment information according to their own privacy policies and security practices.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
10. Data Retention
We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, enforce agreements, and fulfill other legitimate business purposes.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
11. Third-Party Websites
Our website may contain links to third-party websites, including payment providers, social media platforms, review websites, scheduling services, or other websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.
12. Children’s Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.
13. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your information is collected or used
- Opt out of certain marketing communications
- Exercise other rights provided by applicable privacy laws
To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.
14. Maryland Residents
MaidIT Cleaning Services operates in Maryland and may provide services to customers in Maryland and surrounding areas.
If you are a Maryland resident, certain Maryland privacy laws may provide you with specific rights concerning your personal information. We will handle applicable requests in accordance with the privacy laws that apply to our business and your circumstances.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legal requirements.
When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
MaidIT Cleaning Services
Phone: 240-277-2123
Email: info@maidit-cleaning.com
We will make reasonable efforts to respond to privacy inquiries in a timely manner.
Last Updated: September 24, 2026